Help Please

[Ozzigirl29]

Hi Im not sure if i am in the right place but this is my issue thanks in advance!

 

 

Hi could someone please help me???? I have presta shop via host poppa I upgraded but it took away my main web page ... there is a little pic there but that's all .... the mobile site seems to still be there. I have a store grid back up via host poppa but this doesnt work, as i thought i could just go back to a previous date and all would be good. Host Poppa are absolutely morons when it comes to resolving this heaps of phone calls one month later still no web site or any help could anyone on here guide me in the right direction as i am getting pretty frustrated.. Thanks heaps.

 

[vekia]

turn on error reporting and check if you see some additional informations about possible errors

 

 

prestashop max v1.5.3

open file: config/config.inc.php

find this line: @ini_set('display_errors', 'off');

change to look like this: @ini_set('display_errors', 'on');

 

 

 

prestashop above v1.5.3

open: config/defines.inc.php

 

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

welcome on board!

[Ozzigirl29]

Hi thanks for advice but have no idea on how to do this .

[mickeyboy1]

Just as Vekia has posted above.....

 

Log into your cpanel

Then click file manager

In the public_html folder you should find your store folder

In the store folder you will find the config folder

Right click the config.inc.php and click edit

Then find this line: @ini_set('display_errors', 'off');

change to look like this: @ini_set('display_errors', 'on');

Click on Save changes

 

Then right click defines.inc.php and click edit

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

Click on save changes

 

You should then have some information once you refresh your homepage.

 

Once you have resolved the issue and your site is back to normal then return the changes you have made back to how they were before