redoli Posted July 28, 2014 Share Posted July 28, 2014 Hi everyone, there is an error to when updating or change an existing address. By modifying an existing address from the user account in my addresses, I try to change some address fields, like street, phone numbers etc and save it, when updating it tells me that address alias already exists, I know that exist that is why I want to modify it... if I change the address alias it creates a new address and is not what is intended to "update" the address. Any suggestions how to solve this? I've been searching various solutions and have not found anything, I tried using default template but the error remains. Regards shop url: www.redoli.es/shop1 PS version: 1.5.6.2 Link to comment Share on other sites More sharing options...
redoli Posted July 30, 2014 Author Share Posted July 30, 2014 Anybody can help me with it? Link to comment Share on other sites More sharing options...
piku Posted August 6, 2014 Share Posted August 6, 2014 I have the same problem, a customer can ADD new addresses (which I do not want in any case - every customer should be restricted to ONE single address!) but he/she cannot change their own address in any way....!!!! This is a serious problem, as I require my customers to change their own address! plz could someone comment on this? Is this a bug? plz, help someone, piku Link to comment Share on other sites More sharing options...
redoli Posted August 14, 2014 Author Share Posted August 14, 2014 I have been testing some modifications but nothing yet... :'( Link to comment Share on other sites More sharing options...
redoli Posted August 27, 2014 Author Share Posted August 27, 2014 Nothing yet, anyone can give us a hand? Link to comment Share on other sites More sharing options...
Graphicsbss Posted October 21, 2014 Share Posted October 21, 2014 We've been having this same problem, customers cannot edit their current address and they cannot add a new address (for gift shipping). It's a HUGE problem for us. Did you guys ever come across a solution? Link to comment Share on other sites More sharing options...
redoli Posted October 22, 2014 Author Share Posted October 22, 2014 Hello Graphicsbss, my problem was a code error, can you send me the file to check it and tell me which version of ps do you use Link to comment Share on other sites More sharing options...
Graphicsbss Posted October 22, 2014 Share Posted October 22, 2014 Thanks so much for responding so quickly!Here's the thing: I do not have access to these files nor does my employer want me touching them, but our IT guy does and he couldn't fix it. He turned on the error messages and every line that it told me there was an error he fixed that line in the hard code. (I think it was a closing tag on each line) But that did not fix the problem, it's just a loop, everytime he fixes the line the error is on, it just gave us a new line to fix. So it just went in cycles. Anyway, I suppose my real next question is what file (I only assume there are many) do I need to ask him for a copy of? Oh, and we use PS 1.6.0.5 Thanks again. Link to comment Share on other sites More sharing options...
redoli Posted October 24, 2014 Author Share Posted October 24, 2014 The files are address.tpl and addresses.tpl, send them to me and I will check it for any error. Link to comment Share on other sites More sharing options...
Graphicsbss Posted October 24, 2014 Share Posted October 24, 2014 Ok, great, thanks again, this is what he sent me... bone.zip Link to comment Share on other sites More sharing options...
redoli Posted October 28, 2014 Author Share Posted October 28, 2014 Ok, great, thanks again, this is what he sent me... Hello Graphicsbss, I have checked both files and they match with original ones, can you give me the url of your shop to check it? Link to comment Share on other sites More sharing options...
Graphicsbss Posted November 10, 2014 Share Posted November 10, 2014 http://shop.bonesuckin.com/index.php I'm so sorry I didn't see your reply sooner!! Link to comment Share on other sites More sharing options...
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