Nicolay Posted July 25, 2014 Share Posted July 25, 2014 Hi Everyone, i am having some trouble to install prestashop so i was hoping someone here could help me. i have systematicly followed the steps in the installation guide and the Movie on youtube. but when i am supposed to type in www.myULR.no/install nothing happens:( Any Clue? i appriciate Your help in advance. Best regards Nicolay B Jansen Link to comment Share on other sites More sharing options...
cedricfontaine Posted July 25, 2014 Share Posted July 25, 2014 What is the install URL you use ? Do you have a blank page ? Do you have any error log with your hosting provider ? Link to comment Share on other sites More sharing options...
Nicolay Posted July 25, 2014 Author Share Posted July 25, 2014 Thanks for a fast reply Cedricfontaine, My domain is www.picus.no I am typing www.picus.no/install Link to comment Share on other sites More sharing options...
dioniz Posted July 25, 2014 Share Posted July 25, 2014 Have you uploaded files to correct folder on your server? Link to comment Share on other sites More sharing options...
Nicolay Posted July 25, 2014 Author Share Posted July 25, 2014 Problaby not, is there a special folder for the files from the prestashop files and folders? Link to comment Share on other sites More sharing options...
dioniz Posted July 25, 2014 Share Posted July 25, 2014 There's no special folder from prestashop. I mean, have you uploaded by ftp to the right folder in your hosting account Link to comment Share on other sites More sharing options...
Nicolay Posted July 25, 2014 Author Share Posted July 25, 2014 i have used filezilla to transfer all the files and folders in the .zip from prestashop to my server. i have not selected any folder for prestashop, just default by filezilla Link to comment Share on other sites More sharing options...
dioniz Posted July 25, 2014 Share Posted July 25, 2014 Sorry, maybe a stupid question but is your domain pointing to your server? Link to comment Share on other sites More sharing options...
Nicolay Posted July 25, 2014 Author Share Posted July 25, 2014 I think so, is there any way for me to doublecheck it? Link to comment Share on other sites More sharing options...
dioniz Posted July 25, 2014 Share Posted July 25, 2014 make some index.html file and upload to server and see if it works Link to comment Share on other sites More sharing options...
Nicolay Posted July 25, 2014 Author Share Posted July 25, 2014 Ok, i will try that. But i have never done it before, is there a simple template i can use? Link to comment Share on other sites More sharing options...
dioniz Posted July 25, 2014 Share Posted July 25, 2014 just make a new file in notepad and write something to it and save as index.html then upload. You should see your text on your site then Link to comment Share on other sites More sharing options...
Nicolay Posted July 26, 2014 Author Share Posted July 26, 2014 i Guess i did a little mistake, i made a text "sdkhfbdsjhbfsjhfb" in notepad and saved it as index.html then i logged on my FTP server via Filezilla and pressed Ctrl+A and deleted all the files. (so no crash With prestashop files could make an error) is there mabye some files there by default? anyway i uploaded my Index.html file and still i get redirected to my FTP supplier. this is totally New for me, exuse my stupidness. Link to comment Share on other sites More sharing options...
dioniz Posted July 26, 2014 Share Posted July 26, 2014 I can't tell what files you have there. It depends on your hosting provider. Maybe you should ask your provider to help you with that. Link to comment Share on other sites More sharing options...
rhondab Posted July 27, 2014 Share Posted July 27, 2014 I am having trouble installing too. It gets to 12% and I get an error that says An error occured during installation...You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here. when creating database tables. Hosting is mediatemple.net User has full read/write permissions. I gave the install folder (and files) 777 permissions. I'm stuck! http://hyaluronex.com/store/install/index.php Thanks! Link to comment Share on other sites More sharing options...
Nicolay Posted July 29, 2014 Author Share Posted July 29, 2014 Now i got it! Thanks everyone! Link to comment Share on other sites More sharing options...
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