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order.php not found or unable to stat( Prestashop 1.5.6)


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 when I test my payment, I have got a error message, said the order.php not found or unable to stat. can anyone help me, thanks a lot.

 

here is the whole error log:

 

[Wed Apr 23 12:52:28 2014] [error] [client 78.151.31.253] script '/var/www/vhosts/eastwaycateringsupplies.com/httpdocs/order.php' not found or unable to stat, referer: https://www.eastwaycateringsupplies.com/shop/gb/order-confirmation?id_module=120&id_cart=177&key=294784569810f499c1c41890d6673302&err=&orderid=13

 

 

 I'm currently using Prestashop 1.5.6. 

 

attachment is my order.php file location.

post-754165-0-86831200-1398263622_thumb.png

Edited by justinjiang (see edit history)
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Go to your ftp root folder. You'll see the chmod of index.php file. Verify the chmod of order.php file.

 

Also, you mus activate error messages.

Displaying error messages

PrestaShop's default settings prevent the customer to see any server error message or any debugging code.

You, on the other hand, need this information in order to correct any potential mistake in your code. To that end, open the /config/defines.inc.php file, and edit it to set _PS_MODE_DEV_ to true:

/* Debug only */

define('_PS_MODE_DEV_', true);

Regards

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Go to your ftp root folder. You'll see the chmod of index.php file. Verify the chmod of order.php file.

 

Also, you mus activate error messages.

Displaying error messages

PrestaShop's default settings prevent the customer to see any server error message or any debugging code.

You, on the other hand, need this information in order to correct any potential mistake in your code. To that end, open the /config/defines.inc.php file, and edit it to set _PS_MODE_DEV_ to true:

/* Debug only */

define('_PS_MODE_DEV_', true);

Regards

 

I cannot find the chmod in the root folder, what exactly is the chmod, i do not quite understand 

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in most of cases you can change chmods by yourself :) you will save a lot of time then :)

my sever company just reply me and said its because the PHP is as "Apache", that's why i dont have the permission.

 

but the problem I changed my site under "Apache" ownership, it's because I have received the "500 Internal Server Error" before, then the supporter help me changed the PHP running as "Apache" to solved out this problem. if I change the PHP run as "FastCGI", am i going to receive the same "500 Internal Server Error" problem?

 

which is best for the PS running as? "Apache" or "FastCGI"?

 

this payment problem is drive me crazy now, i have spend about one month with it, hope you can help me, Vekia.

 

best wish

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  • 2 years later...

Hi!

 

Some customers (and it's very weird because it not apply to all) have problem with checkout and order confirmation. The Http error 500 occured:

 

The nikbutik.pl page isn’t working

nikbutik.pl is currently unable to handle this request.

HTTP ERROR 500

 

and it's failed to load http://nikbutik.pl/adres?back=order.php%3Fstep%3D1  page. Befor I had a onepagecheckout modul and everything worked fine till this morning. Then occured error and I turn off the modul, but error still exsist. Really I don't have any ideas what to check or do next. It's like system can't get some of clients addresses...

 

I will be very very grateful for any help!!

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