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SUDDEN Slow Back Office


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I am version 1.5.3.1.  Suddenly our site is incredibly slow in the back office.  We  have checked and double checked virus's/settings on the cPanel on the new Vps server we upgraded to a couple of months ago.  But everything drags severely all of the sudden.  PLEASE HELP!

 

Thank you!

Edited by ABI International (see edit history)
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I'm sorry for my ignorance, I don't do my programming. I'm relaying all of this to my friend who does. When you say "the file"...where is that obtained...in the code or something I get from the back office? I am so grateful for your knowledge. Thank you again!

Edited by ABI International (see edit history)
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using FTP program you will need to find the following file, contained in folder config

 

config/defines.inc.php

 

change this line in defines.inc.php from false to true

define('_PS_DEBUG_PROFILING_', true);

then when you visit the back office (front office as well) you will get detailed report of what ps is doing, including timings...

 

note: it may be simpler to post in 'job offers' to get one of the ps experts to trouble shoot this issue for you.

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Hello

 

I am not sure which PS version you are using but if you go to:

 

public_html/Your Shop/config/defines.inc.php

 

and look for this around line 45 and change false to true

 

{
@ini_set('display_errors', 'off');
define('_PS_DEBUG_SQL_', false);
/* Compatibility warning */
define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false);
}
 
define('_PS_DEBUG_PROFILING_', false);    (Change false to true and the save)
define('_PS_MODE_DEMO_', false);
 
$currentDir = dirname(__FILE__);
 
if (!defined('PHP_VERSION_ID'))
{
    $version = explode('.', PHP_VERSION);
 
Then go to your back office and refresh the page and you should see at the bottom a lot of information about how your site is working.
 
See screenshot:
 
Hand on heart I do not have a clue what it means but I know El Patron does
 
Hope this helps a little
 
Paul
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Yes, with Go Daddy.  I called them first when this occurred and they told me that it was not their issue, that it was Prestashop.   :wacko:  Right at this moment however, the back office seems to be back to where it was and appears to be at a good speed.  I deleted a few modules...could that have been an issue? 

Edited by ABI International (see edit history)
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I would personally think it is something that will come and go as internal network congestion and internal server load will vary constantly. I would suggest getting off of them and moving to a host that uses a database that is located on the same machine. 

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