My store is located in New York state, so it is set to calculate taxes only for people shipping to NY. Prestashop used to work okay, but now with version 1.2.3, the taxes are no longer calculated and displayed. I follow the wiki about US taxes exactly. I can reproduce the issue with a fresh prestashop install.
What am I doing wrong here?
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Please note that PrestaShop Community sections are largely self-moderated. PrestaShop team members may or may not participate in non-English sections. To improve the chances of receiving feedback to your question or comment, please post it in English to the main sections of our Forum.

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US TAX Problems
Started by tonito, Sep 15 2009 09:58 AM
US TAX Problems
#1
Posted 15 September 2009 - 09:58 AM
#2
Posted 16 September 2009 - 05:14 AM
It appears that my store has a serious problem when it comes down to calculating state base sales taxes.
A fresh Prestashop install 1.2.4 works fine and displays US style taxes fine. My shop, running 1.2.4 refuses to calculate taxes.
If i import my database from my store to the fresh install, the taxes stop functioning too.
Something is wrong in my database, that if I import it in a sane install, taxes stops functioning. Sadly, my store was running fine but suddenly stopped functioning.
How can I troubleshoot the problem? What are my options.
This is very frustrating - my shop is live, I have customers coming in and purchasing, but I cannot sell to the store's home state.
Please help.
A fresh Prestashop install 1.2.4 works fine and displays US style taxes fine. My shop, running 1.2.4 refuses to calculate taxes.
If i import my database from my store to the fresh install, the taxes stop functioning too.
Something is wrong in my database, that if I import it in a sane install, taxes stops functioning. Sadly, my store was running fine but suddenly stopped functioning.
How can I troubleshoot the problem? What are my options.
This is very frustrating - my shop is live, I have customers coming in and purchasing, but I cannot sell to the store's home state.
Please help.
#3
Posted 18 September 2009 - 05:06 AM
For more on the matter:
State tax bug with prestashop 1.2.4, 100% reproducible (at least on apache servers).
http://www.prestasho...cker/view/2929/
State tax bug with prestashop 1.2.4, 100% reproducible (at least on apache servers).
http://www.prestasho...cker/view/2929/
#4
Posted 18 March 2010 - 05:57 PM
Alas, we too have this SAME issue...
http://www.prestasho...ewthread/48044/
Please help if you've found any insight into this matter yet. Thanks! =) - Enigmarokker
http://www.prestasho...ewthread/48044/
Please help if you've found any insight into this matter yet. Thanks! =) - Enigmarokker
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