Jump to content

Cannot Access Admin


Recommended Posts

I did a clean install of the latest version of Prestashop.

I specified a user email and password during the install.

I deleted the install folder.

I renamed the admin folder to admin6942.

I tried to log into the admin and it says "Employee does not exist or password is incorrect."

I tried to do a password retreival and it says "This account does not exist"

 

Any help would be appreciated.

 

url = http://www.ramblinrose.net/admin6942

Link to comment
Share on other sites

  • 1 month later...

I guess there is no one reading this forum who can help.

These are the perils of getting involved with an open source project.

 

I still cannot log into the Admin side of my web site.

None of the suggestions have helped.

 

Is there anyone who cares?

Link to comment
Share on other sites

My problem is solved...

I'm not sure this is the solution for others experiencing variations on this problem.

This could have been avoided by simple programming.

 

When you create a password for a user is says use a password with a minimum of 8 alphanumeric characters.

Most of us have been encouraged to use a symbol somewhere in the password for a more resistance to hackers.

I used a "$" sign. On a hunch, during another clean install, I made sure not to use the symbol and I successfully got into admin.

 

Seems to me that prestashop could have checked for this, or at least specifically said "no symbols".

 

I'll be curious to see how many others find this to be the solution for their admin access problem.

 

Regards,

Russell Cox

Link to comment
Share on other sites

Hi Russell,

 

I set up a test install and gave the admin password of pa$$word. This worked fine when I logged into the back office. This is with 1.5.3.1

 

Did you use any other specific special characters?

 

Best Regards,

Scott M

Link to comment
Share on other sites

  • 1 month later...

What do you do when you want to sign into admin from a different computer and the IP isn't recogonized so you can't log on? I know my IP is there a back way log on to the admin? I wanted to work on my site from home and forgot about adding the IP from home to the admin I use at work. Make sense? Thanks.

Link to comment
Share on other sites

  • 1 year later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...