6 replies to this topic

[tatex]

Dear support,

I cant not install language pack, when import language pack from translator there eror massage "archive cannot be extracted" please you help me how to language paket can work when import?
thx

[San Diego]

you need to install it as a gzip file

do not extract it on your pc befor uploading

sd

[ruben_gzz]

I have the same problem, i already change the file permissions like 10 times with Filezilla in all the subdirectories and files, and without extracting the es.gzip, also tried with other languages but still the same and still cannot install any language pack...help!!!!

[ruben_gzz]

I don't know what is the problem, i installed prestahop in localhost with XAMPP and i had any problems, spanish language is installed, i make a completely new install in the server, checked the permissions and everything, but still the same problem

1 error

1. archive cannot be extracted

i really checked all the permissions in the install as you can see in the picture.



any ideas?? what can i do??

[Guindillas]

There is not solution for this issue? I have the same problem. I'm installing Prestashop in local with xampp in Windows XP without problems. Then add language and import a language pack and "archive cannot be extracted". The archive is the .gzip archive as i download, without unzipped.

Anybody can help us?

Thanks in advacne.

[Renovar-IT]

I'm going to revive this thread again... same problem, everything looks ok, but extracting language doesn't work, same error as the other people on here.

Need help!

[ParsPishro.com]

Hi
1- Check permissions
Set permissions of all files and folders in this folders "/img, /mails, /modules, /themes/prestashop/lang, /translations" to 777
and set permissions of this folder "/upload" to 777

2- Check GZIP enabled in your host
3- Check GD enabled in your host