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Checkout without Registering - One Page Check-out
#1
Posted 10 June 2009 - 02:10 PM
I have a client that wants to use Presta, but I can't advice it since I know long check-outs processes increase cart drop-off rates. I'm really surprised such progressive cart software lacks this basic feature.
#2
Posted 10 June 2009 - 02:46 PM
Look on the Prestashop "comming soon" updates. There is a once click facility on its way but no date or schedule as to when it will be available in a release. Keep an eye on the "feature request" lsit too.
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#3
Posted 10 June 2009 - 02:48 PM
Even as the owner of the store, it took me way too long to get to the part where i can actually pay.
#4
Posted 10 June 2009 - 03:01 PM
#5
Posted 10 June 2009 - 03:13 PM
In any case, my concern is more with first time customers than returning customers.
Personally, I am buying a lot of stuff online, and usually, I am not required (nor do I want to) register.
I am quickly filling in only the RELEVANT details (for example, dont ask me for my address if this is a downloadable product) and my credit card info, and Im done.
This is what I would like to provide to my first time (and returning) visitors.
If they want to register, to have their info on file, and to get more offers later, thats fine. But I definitely need a "registrationless" checkout.
#6
Posted 10 June 2009 - 03:26 PM
#7
Posted 10 June 2009 - 03:37 PM
I sure hope this will not be a separate module for sale.
In fact, I hope it will not be a module at all - I think it should be a plain and simple configuration option in the system.
If it is a module - I hope it is a built in (bundled with download pack) official module - as this is a very critical stage of your cart, you wouldnt want some inexperienced person make it.
One thing I found to be very annoying in "module-based" systems is that the modules library gets very cluttered after a while.
See all the CMS systems / blogging systems and for crying out loud - see how the Zen Cart admin system looks...
You cant find the forest from the modules... :)
#8
Posted 10 June 2009 - 08:45 PM
It's my own checkout modification in two steps. It's based on "silent registering" :) Customer is registered automatically after checkout and in email is generated password. Tested and working with cash on delivery and bankwire payment method. Does not work with Paypal and Google Checkout yet :( For prestashop 1.1 .
But it's not for free. PM me for information if you're interested (in english or czech :))
#10
Posted 10 June 2009 - 10:42 PM
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My Interview In Practical Ecommerce Magazine
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#11
Posted 10 June 2009 - 11:32 PM
#12
Posted 11 June 2009 - 12:58 PM
#13
Posted 22 June 2009 - 06:14 PM
Because most people leave the shop when it needs to register before they can buy a stuff.
Vote +1 for this
#14
Posted 22 July 2009 - 08:35 AM
I dont understand why the Presta team have chosen to start with mandatory registration, it is a huge barrier for customers.
I am most definitely losing potential customers because of this.
#15
Posted 22 July 2009 - 11:35 AM
obviously one can just comment out the template file, but if a field is required it is more complicated still.
I think the only required fields should be email/ username and password.
In some localities there are data retention directives and some shops like digital download stores may not need to store physical names or addresses.
Or if someone is useing google checkout or paypal then they might want to remove name and address as Paypal or Google will already have that information.
Others shops may want fields such as favourite colour, t shirt size as requirements
.
#16
Posted 22 July 2009 - 11:42 AM
But I am buying quite a lot of stuff online, through respected payment services, and I am never required to register.
I dont want yet another password to remember.
I do not mind (as a customer) to type in my billing and shipping information every time I buy.
I want my customers to feel the same - that I am only asking them for what is needed for me to fulfill their order.
I mean, this is like Internet 101 - when people need to register, there is a strong change they will go someplace else.
Of course, as a store owner, I would love it if people choose to register so I can communicate with them in the future, but I would much rather have their business (and payment) than have their details.
Most of us (I think) are not Amazon - we are not providing a strong enough offering that users will feel the need to register - they can just buy it someplace else.
To me, this problem is the number one issue at the moment and I hope there is a solution BEFORE the next big release.
After all, the next release will probably force me to reinstall and reconfigure everything, so I would probably delay this for as long as I can - I just wish that someone at Presta would pick up the glove and release a modified payment procedure files.
#17
Posted 22 July 2009 - 11:51 AM
From 1244643206:
Im not trying to put a negitive side to this becuase I a quick checkout is good.
Wait for it..... BUT..... Majority of online shops still need Delivery Address and/or billing address and contact details, Which in my opinion would still take time to enter in the details, just as long as registering.
I dont think I could sell a product online without having these details for the simple reason, not everying paypal account is verified and many dont even have the proper address updated on their paypal accounts. (assuming seller is using paypal)
So for me, wether you just get details once off or register an account, it will still take roughly the same amount of time.
But then again, I think many buyers feel safer knowing they have an acount where they can come to check on order details or re-print the order invoice etc.
Ok, for download sites then maybe its not needed, but for many like me, I like to have a good record of everything and be able to pull up info should I need it should a query come my way. Or customer can look up the detail him/herself.
#18
Posted 22 July 2009 - 11:55 AM
One thing only I wish to change, and should probably not be that difficult for someone who knows Presta better than me.
All I want is to SKIP the Register / Login screen, and go directly to let the user fill in the details.
On the details page he will have two small options:
1. Register
2. Login - if he registered in the past.
Note that these are optional - so customers like myself, can just skip this registration, type in my details and get my product
Others, who prefer having an account, so they wont have to type the information again, can also do that.
At least, I think this is the first step of removing this terrible obstacle.
#19
Posted 22 July 2009 - 12:15 PM
I am also thinking of it from the back office side of things. There could be a great deal of coding involved in setting up new options and how presta handles this type of checkout. I dont think it would be done just the same as normal checkout where everything is linked to an account. May even need a brand new module created for checkout.
Im not a prestshop expert, but from what i can see, this looks like the way it could go.
But if an account was created automaticly when the user checks out then that could kill 2 birds with one stone. Simply code presta to send an email to the buyer with account details should they wish to check an order. Or re-download an item they purchased.
This way they checkout would be shorter and the customer gets an account. If they dont wish to have an account then there could be a link in the email saying something like 'I do not wish to have an account, please delete my details' or something to that effect.
Just a thought that could benifit everyone.
#20
Posted 22 July 2009 - 12:18 PM
Someone did that but selling it and its not for PayPal.
Where are all the module developers when you need one... :)
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