Vote to Improve PrestaShop

PrestaShop Forum: Build a free online shop. Count on the Community!

The best place in the world to ask questions about PrestaShop and get advice from our passionate community!

PrestaShop Forum: Build a free online shop. Count on the Community!

Jump to content

Photo

Can't import products into Prestashop


  • Please log in to reply
3 replies to this topic
Archangel

    PrestaShop Apprentice

  • Members
  • PipPip
  • 25 posts

Posted 01 May 2012 - 12:46 AM

Prestashop has been useless so far in its main function: adding products to my store!!

I've tried countless times checking different boxes in the upload/import windows and I always get errors.

The first one: if I upload with ";" checked, it gives me this error:

Column Name * must be set

If I change ";" to "," it itemizes the columns in the import window. When I try to import CSV data, it just takes forever and gives me a timeout/SERVER error.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log. Apache Server at greenbodiesxxxxx Port 80


The file has 500 products (I broke it down to help Prestashop digest it) and still it doesn't work.

I need to add 10,000 items.

Any ideas? I tried Store Manager 14 day trial, also useless.

I've attached a test file with 10 products for anyone to check my settings.

Thank you for your help! :(

tomerg3

    PrestaShop Superstar

  • US Moderators
  • 8224 posts

Posted 01 May 2012 - 03:28 AM

Does it work with 10 products?

Error 500 after the script is runnign for a while will almost always mean 1 of 2 things:
1) Timeout - Increase the timeout settings to resolve the issue.
2) Out of memory - Increase the Ram to resolve the issue.

Most likely it's a timeout issue.
Posted Image
For the latest updates discount coupons and new module information follow us on Twitter , Facebook ,and tips on our Blog
Please do not send general questions via PM, that is what the forum is for...

Archangel

    PrestaShop Apprentice

  • Members
  • PipPip
  • 25 posts

Posted 01 May 2012 - 01:56 PM

Thank you, how do i do that?

tomerg3

    PrestaShop Superstar

  • US Moderators
  • 8224 posts

Posted 01 May 2012 - 03:06 PM

It depends on your host.

You can check out our blog entry regarding php settings at http://presto-change...hy-you-need-one it will explain how to set them, and how to test to make sure they are in affect,
Posted Image
For the latest updates discount coupons and new module information follow us on Twitter , Facebook ,and tips on our Blog
Please do not send general questions via PM, that is what the forum is for...




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users