Mail Alerts module not workingmail alerts
Posted 07 March 2012 - 08:10 PM
Can you please click "Configure" on the Mail Alerts module in your Back Office and confirm that the email address(es) listed under "Send to these email addresses" are correct?
Posted 07 March 2012 - 08:13 PM
also follow what Mike above said..
Back up daily. Check your error logs frequently to identify issues early on. Blank page turn on errors.
Posted 10 April 2012 - 06:14 PM
- I have entered a correct email address
- The module is hooked to Customer account page display in front office, Product out of stock, My account block
- I have already reset the module and disabled and enabled it.
Any other ideas?
Posted 21 May 2012 - 04:35 PM
it is sending mail more than 1 time to the customers who opted for.
step 1 - customer puts his email when the product is out stock
step 2 - the system sends him a mail with the availability of the product
these are the 2 steps the module should perform. but strangely it is sending a blank email after few minutes. which does not make much seance.
and one more thing i noticed is.. it is always sending a mail to that customer.. when ever the products comes in stock..
Posted 06 June 2012 - 05:17 PM
And copy all files from /modules/mailalerts/mails/en ( English, and traslate them if needed).
Otherwise prestashop mail alert 2.2 WILL NOT SEND EMAIL !
Posted 10 June 2012 - 11:10 AM
I have problem with mail_alerts 2.2 module.
After place new order customer receive mail alert but shop owner doesn`t receive order alerts.
I use the same code like some other shop on that domain and setting are the same and everything it`s ok.
Test mail is ok it`s comming when I test it.
I have two shop on one domain but it`s on different subdomains
And both are sending on same mail
first shop is older and when I place order it`s coming mail alert but second shop doesn`t send mail_alerts when I place order but customer receive mail with order information.
I use prestashop 1.4.3
Do you have some idea what`s happening?
Posted 15 January 2013 - 07:47 AM
I have Prestashop 22.214.171.124 and Mail Alerts v2.4 installed. I have enabled the Customer Notifications - Gives the customer the option of receiving a notification for an available product if this one is out of stock option.
The strange thing is - although my product is still available (has stock) - it is still allowing the customer to sign up for alerts when the product becomes available... shouldn't it just hide this feature altogether? Please see screenshot here: .
Could anyone advise how could I remove the feature when the product is still in stock? Thanks so much for your help in advance.
Posted 18 March 2013 - 11:34 PM
I run Prestashop 126.96.36.199 and have problem with Mail Alert regarding Product availability notification.
So when product is out of stock and user enters e-mail then error appers (Your e-mail address is invalid)
I have tried inserting several e-mail addresses, with hotmail.com and gmail.com - but same error.
Can you help and advice what change do I need to make in the code of the module, so that e-mails would be valid?
Also, weird thing is that, when product is out of stock, then notification alert is available and can be seen in IE9 and Mozilla, but not in Chrome.
You can try with thsi product for example: http://www.nailin.ee...-lukkaja-i.html
Thanks in advance,
Innar from Estonia
Posted 20 June 2013 - 09:50 AM
I updated 188.8.131.52 to 184.108.40.206 and I cannot see the box where customer can put his e-mail address for product availability notification.
As well the customer rating (stars) are missing and add second customer comment is not possible.
Maybe something with the hooks?
Thanks for advice
Edited by lubosl, 26 June 2013 - 10:01 PM.
Also tagged with one or more of these keywords: mail alerts
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