Hi,
Lets say a client places an order with many items, and we notices that one is not in stock and cannot be delivered for a long time.
So we contact the client who says to forget that item and deliver the rest.
In Back Office >> Orders, the item is deleted from the Order.
But the order totals on the top right are not deleted.
Is the normal, or a bug?
Thanks in advance.
Order change in backoffice: removing an items does not update totals?
Started by boran, Feb 05 2009 03:22 PM
Well it took me several days to update, not a trivial task :-)
I'm now running SVN 468.
This bug has not been fixed.
I'm now running SVN 468.
This bug has not been fixed.
yes, it's a bug
you need to manually update total_paid,total_product,total_paid_real in table ps_orders
you need to manually update total_paid,total_product,total_paid_real in table ps_orders
Tout sur la Country avec
www.Country-Cowboy.com
Blanchiment des dents avec
www.DentsDeStars.com
:cheese:
www.Country-Cowboy.com
Blanchiment des dents avec
www.DentsDeStars.com
:cheese:
Has a bug been registered, I'd like to track it.
I don't suppose you've example SQL statements that I can use as a starting point, i.e. that calculate the total correctly?
Sean
I don't suppose you've example SQL statements that I can use as a starting point, i.e. that calculate the total correctly?
Sean
since it is on a rare occasion, I handle it on case by case basis.
I do not have a SQL that recalculate everything.
In your case, I would delete the line ps_order_detail related to that order. (based on your DB host, phpadmin, you can just click the "delete" button)
Then, I would decrease the record in ps_orders to the amount value that I deleted.
Now there are some statistics tables that should be updated that I do not update at the moment.
I do not have a SQL that recalculate everything.
In your case, I would delete the line ps_order_detail related to that order. (based on your DB host, phpadmin, you can just click the "delete" button)
Then, I would decrease the record in ps_orders to the amount value that I deleted.
Now there are some statistics tables that should be updated that I do not update at the moment.
Tout sur la Country avec
www.Country-Cowboy.com
Blanchiment des dents avec
www.DentsDeStars.com
:cheese:
www.Country-Cowboy.com
Blanchiment des dents avec
www.DentsDeStars.com
:cheese:




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