What is E-commerce?
At a basic level, e-commerce refers to buying and selling a product or service online. Often times when the term e-commerce is used, it also refers to many other aspects that go into operating an online business. With products and services this can include development, marketing, selling, delivery, customer service and purchasing. PrestaShop not only offers a software to upload products online, but also provides the necessary tools to maintain a successful online business.
Is PrestaShop really free?
YES! PrestaShop is an e-commerce software committed to staying entirely free. You can download, install, and maintain an e-commerce store at absolutely no charge. The software is equipped with templates, modules, and more than 275 features. If you wish to introduce new features and enhancements to your store, modules can be purchased from the PrestaShop Addon store, the official PrestaShop marketplace.
What is Open-source?
Open-source is based on the principle of offering free access to software that is produced and developed in a public and collaborative way. PrestaShop is the leading Open-source e-commerce software because of its suggestions, collaborations, and overall involvement by the growing community. It is our goal to provide an e-commerce solution for all merchants regardless of their size or budget and will remain dedicated to the Open-source approach.
Where can I purchase templates and modules?
A large number of free templates and modules are included with every download of PrestaShop’s Open-source software. You can also find additional modules and templates to serve your purposes from the PrestaShop Addon store.
How do I download and install PrestaShop?
PrestaShop is available for download from the main site’s download page. You can also download language packs and test versions of newer software. For instructions on installation, visit PrestaShop’s Documentation where you get a step by step guide on how to create, maintain and get more from an online store.
How can I get support?
We are happy to assist you in answering all questions about the software. For the quickest response visit the PrestaShop forums. Most questions have been answered already and if your question is new, a moderator is always online to respond promptly. The forums are published in multiple languages. PrestaShop users can get advice and information on a variety of topics, including everything from building an online shop to customizing your PrestaShop software. For more support, you can complete and submit a support request form with your information and someone will contact you concerning your specific inquiries within 24 hours.
What if PrestaShop is missing a feature I am looking for?
Make sure to download the entire list of features and use it as a reference. PrestaShop comes with more than 275 features and is designed to be equipped with everything a merchant needs to build and maintain an online shop. Receiving suggestions from users is important to us and the growth of PrestaShop. If there is a rare occasion where you cannot find a feature you need, simply call Prestashop and we will enlist one of our developers to work on the feature for a new version. Our experts can also explain how to maximize the benefits of current features.
How can I view a live store in action before downloading?
You can check out how PrestaShop’s e-commerce software works by viewing the demo. You can view both the front-end features and the back office in action. You can also view PrestaShop’s online stores in the showcase and discover how more than 100,000 stores are using PrestaShop to grow their businesses.
I would like to sell my products online but do not have a website?
Not to worry, we use a network of freelance developers and web agencies that are certified and have passed rigorous tests to work with current and future business owners. We can match you with an agency or developer that fits your budget and requirements. Check out our list of certified agencies or request a quote. We will match you with the ideal company.