Join the PrestaShop Family!

The responsibility of the Help Desk / Technical Support professional will be to become the preferred partner of our customers. You will be supporting the use of PrestaShop, Inc. and the success of their E-commerce project. This position will allow you to help customers establish and enhance their online presence by providing web-based technical support, product information and top-notch customer service.

Responsibilities:

- Able to provide expert technical advice in all the activity aspects of our customers (use of modules, integrated graphics, and database management)
- Receive calls from our merchants
- Review customer accounts, recommend and sell products & services
- Ability to support our customers’ by understanding their needs and requests
- Troubleshoot technical issues
- Help new merchants get started with PrestaShop, Inc.
- Meet departmental goals and performance standards
- Exhibit excellent customer service skills and a positive attitude

Qualifications:
- High School Degree or better
- Very good knowledge in the field of E-Commerce
- Skills in HTML, FTP, CSS , SQL and some PHP knowledge is necessary
- Experience in E-Commerce website creation is a plus
- Fluent in English
- Organized, independent, and hardworking
- Team player attitude

What we have to offer:

- Competitive Salary
- Opportunity to work with many exciting businesses and successful professionals
- Coaching and training
- Paid sick days and vacation
- Health Insurance
- An opportunity to be one of the first to join a growing company
- The ability to partner with business units across the organization
- Potential for career growth is a company initiative
- And of course… a great working environment!

PrestaShop, Inc. is looking for an analytically minded developer with strong PHP development skills. We are looking for a well-rounded developer with a solid foundation in software engineering and the ability to think through complex problems. If you thrive in a dynamic environment and enjoy working with cutting edge technology working to define and deliver complete solutions, then we want to see your resume!

Our Web Developer will organize projects and keep the development team on track to meet its short- and long-term goals. Candidates should be excited about bringing new ideas to the table; our Web Developer's input is a key component in deciding overall company strategy.

Responsibilities:

-    Web development using PHP/CSS/HTML/JavaScript/FTP for websites based on priority and direction provided that focus on E-commerce operations
-    Collaborate with Web Designers and Flash Developers on all web development
-    Collaborate with other Marketing divisions in gathering content
-    Troubleshoot and solve technical issues with PrestaShop software
-    Participate in brainstorming and concept development

Qualifications:

-    3+ years’ experience in software development
-    BS Computer Science (or equivalent college degree or equivalent experience)
-    Strong skills working with PHP,HTML, CSS, Java Script , AJAX, and JQuery
-    Knowledge of the PrestaShop software and E-commerce experience is a plus
-    Strong PHP/MySQL expertise
-    Experience building and interacting with web services
-    Solid Linux/UNIX background
-    Technical leadership capabilities
-    Ability to work in a fast-paced, deadline-driven environment
-    Good understanding of design principles
-    A solid foundation in computer science, with strong competencies in data structures, algorithms and software design
-    Ability to work on multiple projects and communicate clearly on status and approaches to programming solutions and troubleshooting
-    Strong attention to details and ability to provide clear, constructive criticism and feedback
-    Familiarity with all aspects of web design including layout, usability, code, graphic design, software, and related technologies
-    Knowledgeable in development tradeoffs between speed, design, flexibility and the underlying page architecture
-    Ability to perform intensive QA bug testing of implemented plugins
-    Ability to expertly integrate APIs for various social, email and other SaaS platforms
-    Experience and interest in SEO
-    Experience with Google Analytics and Google Webmaster Tools

What we have to offer:
-      Competitive Salary
-    Opportunity to work with many exciting businesses and successful professionals
-    Coaching and training
-    Paid sick days and vacation
-    Health Insurance
-    An opportunity to be one of the first to join a growing company
-    The ability to partner with business units across the organization
-    Potential for career growth is a company initiative
-    And of course… a great working environment!
 

To come along with this tremendous growth, PrestaShop, Inc. is looking for an experienced and highly motivated Marketing Specialist. This position will be responsible for introducing unique and effective marketing ideas, for driving multiple marketing initiatives at once through coordinated efforts with usability, creative, production, as well as communicating status and details to all management channels.

Responsibilities:

- Work on designing Marketing campaigns for PrestaShop, Inc. to include a shock and Awe campaign and constant evaluation and improvement of the campaigns
- Increase the branding of PrestaShop and its recognition in the industry
- Write, and get articles published in well-known tech oriented newspapers and magazines
- Write and manage the publication of PrestaShop’s weekly newsletter in English
- Write and manage the publication of press releases
- Communicate results in executive summary form
- Gather and analyze traffic, customer behavior, traffic drivers and the respective conversion funnel
- Submit reports on key metrics, continually looking for optimization opportunities and measuring/reporting results
- Communicate with partners’ marketing teams to ensure products are presented accurately and promoted consistently
- Analyze the product features that should be integrated into our product based on US Market need
- Obtain, review, and monitor customer feedback
- Identify textual & graphical cross/up-sell opportunities throughout the website pathway
- Work with the Community manager to animate Social networks (Facebook, Twitter, LinkedIn)
- Write content for PrestaShop‘s websites, keep them up to date

Qualifications:

- Bachelor’s Degree in Marketing or Business
- Minimum of 2-5 years’ experience in online and/or product marketing, in a technology or web-based field is a big plus
- Exceptional English grammar and spelling skills
- Strong understanding of web SEO
- Strong enthusiasm for new technologies, Internet trends, E-commerce concepts
- Proven experience working with marketing, user interaction, creative, business analysts and development teams with ability to articulate direction and requirements clearly
- Ability to summarize results, findings and strategies for marketing peers and executive staff
- Summarize and interpret data output and use data to define strategies, user interface and optimization
- Proficient in Word, Excel and basic design/wireframe skills and statistical analysis skills
- Working knowledge of HTML, CSS, and PHP is a plus
- Strong analytical skills
- Understanding of designing for web development, customer interactions, impact on revenue or other key performance metrics
- Ability to multi-task in a fast paced environment
- Results oriented, self-starter who communicates effectively (written, oral, presentation)
- Team player attitude

The objective of the business development professional will be to develop sales contacts with web agencies, store owners, developers, and other potential business contacts in the E-Commerce industry. Your job will be to advise these stakeholders on the use of our solutions and partnership opportunities.

Responsibilities:

- Implement business strategies to target executives in your sector: Web Agencies, E-Merchants,Store owners, etc.
- Identify the decision makers and stakeholders in the targeted businesses
- Offer our service, write business proposals, and negotiate contracts
- Understand the major players in your area
- Provide reports on sales activity and results
- Technical knowledge of PrestaShop, Inc.

Qualifications:

- Bachelor's Degree or an associate's degree in Business Administration or Web related field
- Must have at least 4 years of experience in a sales position in the area of B to B (soft, e-commerce)
- Excellent ability to sell and discover new leads
- Excellent ability to sell in person and over the phone
- Ability to close deals
- Excellent knowledge of the internet world and or e-commerce software
- Good knowledge of sales techniques: prospecting, client meetings, negotiation, transaction of business, setting up partnerships
- Ability to handle business challenges and must have impeccable analytical and strategic skills.
- True business developing skills  
- Excellent interpersonal skills and tenacity
- Self-starter with the ability to work independent with an entrepreneurial desire
- Excellent communication and interpersonal skills
- Strong customer facing and public presentation skills effective written and verbal skills
- Spanish Preferred
- Willing to travel 25%

PrestaShop, Inc. is looking for an experienced and highly motivated Customer Service Specialist. The responsibility of the Customer Service professional will be to become the preferred partner of our customers. You will be supporting the use of PrestaShop, Inc. and the success of our E-commerce solution.

Responsibilities:

- Pro-actively work with our clients to help them better use our software
- Works to maintain positive client relations, resolve client concerns
- Answer incoming calls via telephone and e-mail, and determine whether they are a merchant, web agency, etc.,
- Review customer accounts, recommend and sell products & services
- Ability to support our customers by understanding their needs and requests
- Meet departmental goals and performance standards
- Exhibit excellent customer service skills and a positive attitude

Qualifications:

- Exceptional written and verbal communication skills, a solutions-oriented mindset
- At least four years of proven excellent customer service
- Basic knowledge of PHP, HTML and CSS
- High School Diploma or higher
- Knowledge of E-Commerce
- Experience in E-Commerce website creation is a plus
- Fluent in English (Spanish is a plus)
- Organized, independent, and hardworking
- Team player attitude

PrestaShop, Inc. is looking for an intern with experience in offline and online marketing. The intern will be responsible for assisting the Marketing Director in driving multiple marketing initiatives at once through coordinated efforts with usability, creativity, and production.

We are in need of someone who understands the various components of marketing including SEO, email marketing, social media and analytic tools. Candidates should be team players who are willing to be part of an interesting, fast-paced, and challenging work environment.

Responsibilities:

- Write, and get articles published in well-known tech oriented newspaper
- Participating in creative meetings
- Attending & organizing networking events (Meet-ups & Bar-camps)
- Working on a daily basis with Marketing Director
- Assist in the development of written materials for social media, promotions, and website content
- Help to write press release drafts
- Work with Marketing Director to implement new approaches to marketing for
- Draft presentations for meetings and trade shows
- Blog posting
- Look over websites and identify site flaws and what could be done to improve them
- Social media
- Call tracking
- Introduce unique and effective marketing ideas to our Marketing Director
- Assist Marketing Director as needed

Qualifications:

- Ability to write publishable articles
- Proficient in Word, Excel, and Photoshop is a plus
- Excellent organizational skills with ability to manage and coordinate multiple tasks simultaneously in a fast paced environment
- Previous experience in PR and Marketing is a plus
- Results oriented, self-starter who communicates effectively (written, oral, presentation)
- Team player attitude
- Ability to take ideas from concept to completion and think out of the box
- Must have excellent communications skills with all levels of management
- Self-directed with an entrepreneurial approach and hands on experience
- Must be detailed oriented, have ability to plan, manage and oversee production of creative materials

*Note: it is the responsibility of the student to arrange for approval for academic credit from the appropriate academic department prior to accepting the internship for credit.

PrestaShop, Inc. is seeking a Telesales team member who is highly motivated and proactively responding to leads and inquiries. The ideal candidate must enjoy phone sales and have a genuine desire to develop and win business for PrestaShop.

This employee will be representing the business directly to the customer and must have a complete understanding of the products or services being offered and the ability to showcase the benefits and any specialized features to finalize or influence any potential business transaction.

Responsibilities:

- Building new business from within existing accounts
- Prospecting for new clients and reactivating dormant accounts
- Responding to incoming lead calls
- Registering individuals and teams for public program offerings
- Reacting to inbound web leads from the internet and converting to conversations
- Offer our service, write business proposals, and negotiate contracts
- Understand the major players in your area
- Provide reports on sales activity and results
- Technical knowledge of PrestaShop, Inc.

Qualifications:

- Bachelor’s Degree or an associate’s degree in Business Administration or Web related field
- Good knowledge of sales techniques: prospecting, client meetings, negotiation, transaction of business, setting up partnerships
- Comfort in selling over the phone B2C and B2B
- Computer literacy – High degree of comfort with Word, Excel, PowerPoint, CRM Systems, Email and email management, normal web and Internet functionality and use
- Must have at least 2 years of sales experience– preferably phone sales in the area of B2B (software, E-commerce)
- Exemplary phone manner
- Consultative sales ability
- Ability to handle business challenges
- True business developing skills  
- Self-starter with the ability to work independently with an entrepreneurial desire
- Excellent communication and interpersonal skills

PrestaShop is looking for a talented individual to oversee and implement the company's marketing strategy.  It will involve developing, implementing and leading corporate and global marketing strategies and tactical initiatives to achieve the growth objectives of the entire organization worldwide.

Key initiatives include effectively leading a team, who is responsible for strategic and tactical marketing activities, branding, multimedia, corporate and industry events, advertising, online web marketing and SEO, and promotion of the company worldwide.  The ideal candidate will work closely with sales and cross functional teams to evaluate market conditions, customer research, and competitor data.  The ideal candidate will provide important key indicators and effective recommendations to executive leadership and implementing these initiatives across the entire global organization.

Major Area of Responsibility
•    Branding of PrestaShop and its recognition in the industry worldwide.
•    Define scope, develop and execute compelling marketing campaigns via different medias.
•    Managing a team able to execute online and offline marketing initiatives, integrating online and print media, email, social media, company website, strategy development, brand awareness. The ability to manage how these channels work together is very important.
•    Responsible for www.prestashop.com content and SEO performance.
•    Responsible for national and international Public Relations.
•    Responsible for national and international events participation, and hosting.
•    Strong understanding of our product such as the features that should be included, user interfaces and ergonomics.
•    Remotely develop, execute, and manage PrestaShop''s marketing activities that are taking place from our offices in Paris.
•    Manage worldwide community managers on social marketing campaigns, and public messages.
•    Create processes that provide analytics and traffic information. Provide empirical data and matrices to senior management.
•    Ability to interpret analytics and adjust marketing campaigns accordingly.
•    Ability to evaluate which activities are efficient, and maximize these activities. Ability to recognize when changes are necessary based on these matrices.
•    All budgeting activities for the worldwide marketing activities. Ability to manage multiple projects with varying priority at one time –to deliver results on time and under budget.

Required Knowledge, Skills, and Abilities
•    A strong understanding of Open-source and the associated philosophy is a must
•    Creative thinker, excellent listener and communicator.
•    Experience in Managing a team of marketing managers or specialists.
•    Strong understanding of the internet
•    Strong enthusiasm for new technologies, Internet trends, E-commerce concepts
•    Proven experience working with marketing, user interaction, creative, business analysts and development teams with ability to articulate direction and requirements clearly
•    Ability to summarize results, findings and strategies for marketing peers and executive staff
•    Summarize and interpret data output and use data to define strategies, user interface and optimization.
•    Understanding of designing for web development, customer interactions, impact on revenue or other key performance metrics.

Job Requirements
•    Master's degree in Marketing, Business or related field preferred.
•    5-7 years of as a Marketing Manager role or higher.
•    3+ years of experience in either internet start-up, e-commerce or open-source is preferred.
•    Strong Knowledge of organic and paid SEO.
•    Strong understanding of E-commerce
•    Knowledge of HTML, SQL and tools such as FTP, SVN, GIT.
•    Fluent in written and spoken French.

The right candidate will love the start-up environment and is willing to give it its 100%, loves managing a strong marketing team, and loves international operations.  Some travelling will be required in this position, less than 25%. PrestaShop offers competitive salaries, a great work environment, and great benefits!

Within PrestaShop’s Internationalization department you will bring your knowledge of the Czech e-commerce market to help PrestaShop adapt its software to the Czech market and expand its business in Czech Republic.

Responsibilities:

• To identify what needs to be adapted in the PrestaShop software so that it meets all the needs of the Czech merchants
• To identify potential Czech partners (web agencies, payment service providers...) and act as a link between them and the commercial team
• To analyze the Czech e-commerce market and prepare recommendations for the development of PrestaShop in Czech Republic
• To help with the translation of our software and websites
• To create advertizing campaigns in Czech
• To help the marketing team organize events in Czech Republic
• To interact with the Czech PrestaShop community and help Czech merchants and partners on our forums

Qualifications:

• Marketing / Commerce student
• Czech is your mother tongue
• You also speak English or French
• You have a strong interest for e-commerce and web technologies
• You have a very good knowledge of recent developments in the Czech online economy

Contract type: 6-month (minimum) internship
Location: Levallois-Perret, France (5 minutes away from Paris)
Start date: ASAP

Please send your résumé + cover letter to recrutement@prestashop.com

PrestaShop embodies the heart and soul of open source software. Over 130,00 online stores are powered by our Ecommerce software developed in PHP5 / MySQL and custom frameworks.  It uses tools and libraries such as Smarty, jQuery, TCPDF Swiftmailer ... It is freely available on GitHub for community contribution: https://github.com/PrestaShop/PrestaShop.

To enable our customers (profiles: developers, webmasters, or merchants) to master our solution, we have implemented a French and English face-to-face or online training class: http://www.prestashop.com/fr/training-prestashop

As part of our international growth, we are now looking for a freelance developer to take our English Integrator and Developer PrestaShop online training course with PrestaShop v1.5.

This training takes place as follows: 14 hours over 2 days. The Integrator training takes place on the first day and Developer training takes place on the second day. The time zone is GMT +4 maximum.

This training course is a part of our web agency certification process. This training validates and improves their Developer(s) and webmaster(s) skills and ensures our merchants we have quality developers ready to create and customize their online shop.

Depending on your profile and your knowledge of the PrestaShop solution, we invite you to take the same Developer training other languages, and also on the User training for PrestaShop merchants.

Training materials will be provided. This includes assessment tests to clients, group exercises etc...

This combination of professional developer experience and advance PrestaShop training  is essential to be able to pass the required knowledge of the solution in the business world. Apply today!

Requirements and Profile:

• 3-5 years’ development experience

• 3-5 years’ experience as a trainer

• Excellent skills in PHP 5 / MySQL / jQuery / Smarty

• Bilingual in English

• Human relationship skills, leadership skills, strong work ethic, organized in time management

Salary: Negotiable

Type of Contract: Freelance Mission

Location: Remote

Thank you!  Send us your CV at the following address: formation@prestashop.com